01
Scope
This policy covers the Linco website, the expert enrollment platform, and enterprise enquiries. It does not cover third-party websites we link to.
We do not collect patient data. Experts must never submit patient information, medical records, or protected health information through the platform. Any such material found will be deleted.
02
Information we collect
- Account information: name, email address, and authentication data.
- Expert profile information: professional background, medical education, specialty, experience, licensure country and status, languages, availability, timezone, and equipment readiness.
- Verification materials: credential documents and identity evidence you upload.
- Assessment and review records: submissions, review outcomes, status changes, and internal notes.
- Enterprise enquiry information: organization, work contact details, and project requirements you send us.
- Technical information: device, browser, approximate location derived from IP, and usage and security logs.
03
How we use information
- To create and operate your account and expert profile.
- To verify credentials, identity, and professional readiness.
- To consider experts for project participation and coordinate delivery.
- To communicate about status, requirements, and opportunities.
- To operate quality oversight, fraud prevention, and platform security.
- To respond to enterprise enquiries and manage client relationships.
- To comply with legal, tax, contractual, and record-keeping obligations.
04
Legal basis
Where applicable law requires a legal basis, we rely on performance of a contract or steps taken at your request, our legitimate interests in operating and securing a professional network, your consent where we ask for it, and compliance with legal obligations. Where we rely on consent, you may withdraw it at any time.
06
International transfers
Linco is based in the United States and works with experts in Ethiopia and, over time, other countries. Your information may be processed outside your country of residence. We use appropriate contractual and technical safeguards for such transfers.
07
Security
We use access controls, encryption in transit, row-level database access rules, private document storage, and audited administrative review. No system is perfectly secure; we ask that you use a strong, unique password and protect access to your account.
08
Retention
We keep account and profile information while your account is active and afterwards only as long as needed for legitimate business, contractual, tax, and legal purposes. Verification documents are retained for the period required to evidence qualification decisions and are then deleted or anonymized.
09
Your rights and choices
Depending on where you live, you may have the right to access, correct, delete, restrict, or object to processing of your information, to request portability, and to complain to a supervisory authority.
You can update most profile information directly in your dashboard, or contact us to exercise any of these rights. We may need to verify your identity before acting on a request.
11
Children
The website and platform are not intended for anyone under 18, and we do not knowingly collect information from children.
12
Changes to this policy
We may update this policy as our services evolve. The date at the top of this page reflects the most recent revision. Material changes will be communicated through the platform or by email where appropriate.
Questions about this document?
Contact Linco Medical System LLC through our contact page. Contractual terms for a specific engagement are set out in the applicable agreement.